IT Technical Specialist
Full-time
Saudi Arabia
Posted 1 month ago
Job Summary:
- We are seeking a skilled IT Engineer to join our team.
- The ideal candidate will be responsible for managing and maintaining our Active Directory environment, virtualized infrastructure, network, storage solutions, and backup systems.
- Additionally, this role includes managing Office 365 email services and other collaboration tools.
- The candidate should have experience with VMware vSphere, ESXi, Fortigate firewalls, Veeam backup solutions, and networking technologies including LAN, WAN, VLAN, VPN, and IP phones.
Key Responsibilities:
Active Directory Management:
- Administer and manage Active Directory, including user accounts, group policies, and domain services.
- Perform regular maintenance, updates, and troubleshooting of Active Directory infrastructure.
Virtualization and Storage Management:
- Design, deploy, and manage VMware vSphere and ESXi environments.
- Maintain and monitor storage solutions to ensure high availability and performance.
- Perform regular maintenance and updates on virtual machines and storage systems.
Network Infrastructure:
- Configure and manage Fortigate firewalls and other network security devices.
- Design, implement, and manage LAN, WAN, VLAN, and VPN networks.
- Troubleshoot network issues and ensure network reliability and security.
Backup and Recovery:
- Implement and manage Veeam Backup solutions for data protection and disaster recovery.
- Perform regular backup testing and ensure data recovery capabilities.
- Maintain backup schedules and manage storage capacity for backups.
Email and Collaboration Tools:
- Manage Office 365 email services, ensuring uptime, security, and performance.
- Provide support for Microsoft Teams and other Office 365 collaboration tools.
- Manage user accounts, permissions, and troubleshoot related issues.
Telephony and Communication:
- Implement and manage IP phone systems, ensuring reliable communication services.
- Configure and maintain VoIP systems and troubleshoot telephony issues.
System Administration:
- Perform routine system administration tasks, including patch management, software updates, and performance tuning.
- Maintain documentation of configurations, processes, and network diagrams.
- Provide technical support to end-users and resolve IT-related issues promptly.
Security and Compliance:
- Implement security best practices and ensure compliance with organizational policies.
- Monitor and respond to security incidents and vulnerabilities.
Continuous Improvement:
- Stay updated with the latest industry trends, technologies, and best practices.
- Propose and implement improvements to enhance system performance, security, and efficiency.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of 3-5 years of experience in IT infrastructure and network management.
- Strong experience with Active Directory administration.
- Proficiency with VMware vSphere and ESXi.
- Experience with Fortigate firewalls and security appliances.
- Solid understanding of LAN, WAN, VLAN, and VPN configurations.
- Experience with Veeam Backup and Replication.
- Proficient in Office 365 administration, including email and Teams management.
- Experience with IP phone systems and VoIP technologies.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and documentation skills.
- Ability to work independently and as part of a team.
- Relevant certifications (e.g., Microsoft Certified, CCNA, Windows Server, VCP, Fortinet NSE, Microsoft 365 Certified)